Once an item you have requested becomes available, you will be contacted by phone, email or mail. If you have not picked up the item within seven days it will be passed on to the next person on the hold list.
If for some reason you will be unable to pick up your holds, they may be suspended under your account information. Simply select the hold you wish to suspend and choose the dates for which you will be unavailable. This will change the status to suspended. The suspended status will allow your hold to continue moving up the holds queue, but will "skip" your name if it reaches the top of the list. You may make these status changes yourself online, or ask for assistance from either the Circulation or Information staff.