Email Registration

The library is able to send the following notices by email:

• notification of a book on hold
• courtesy reminder of items due in 2 days
• overdue notice of items

To begin receiving email notices do one of the following:

• Complete and submit the registration form
• Ask at the library checkout desk
• Fill out one of our information bookmarks and place it in the box at the checkout desk

Please note the following:

• if you receive email, you will no longer receive phone calls
• if an email notice is returned to the library, you will not receive any further email, but will continue to receive regular printed notices. To make sure you receive your email from the library, please check your Junk folder or add our address to your approved list: e-library@peterborough.ca. (Please do not send email to this address. If you have questions about your account you may email LibraryInfo@peterborough.ca or telephone the library at 705-745-5382).
• courtesy or due date reminders are a convenience only. You are responsible for returning library material on time
• we do not give your email address to anyone else

FAQ

Q. How does Internet email notification work?
A. When something you have requested is ready for you to pick up, the library will send you an email notice. The notice will list the title(s) being held, the library holding the materials and how long the materials will be held for you. You will also receive email if you have items that are overdue or have been declared lost. A reminder notice can be sent two days before an item is due to give you the option to renew it or return it on time and avoid fines.

Q. Can I choose to receive some types of email notices and not others?
A. No. Our software allows us to turn email notices on or off, but not to select the types.

Q. Can I renew my books via email?
A. No, but you can renew on the library website by choosing My Account, by telephone, or in person at the library.

Q. How do I change my email address?
A. You change your email address exactly the same way you originally signed up for email notification by phone, library website or in person. If an email notice is returned to the library, you will not receive any further email, but will continue to receive regular printed notices.

Q. Why am I not getting my email notices?
A. Many email services (such as Hotmail, Yahoo, EarthLink and AOL) have settings that can stop you from receiving email notices from the Library. These settings may place email notices in your spam or junk mail folder and not deliver them to your in-box. Please make sure your spam or junk mail folder is set to accept messages from e-library@peterbrough.ca. Check the Help section on your email provider's Web site for more information.

Q. Can all the members of my family receive their notices at the same email address?
A. Yes, but privacy may be a concern. If family members share one email address, then all persons with access to that mailbox will be able to view the notices sent to that email address.